Not all furniture dealers are the same…..when choosing an office furniture dealer you need to be aware

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of a number of factors. It is worth remembering that most  furniture manufacturers will not deal with individual customers: they usually each make a limited range of products, for example boardroom tables or office chairs, and they don’t have the logistics and sales organisation to service individual customers. Usually they operate through a network of business furniture dealers.

1) The Range of Products.

Most business  furniture manufacturers will appoint a limited number of dealers, so that each  furniture dealer will have a limited portfolio of products to show you. You need to choose a dealer who has a wide range of different products available so that you get the best possible choice to suit your requirements. Even if you only want desks and chairs now, you will probably need reception counters, meeting room tables and many other items at a later data and you will want you furniture dealer to be able to offer you these products as well.

2) Services and Advice

You need to investigate the services that the business  furniture dealer provides, as well as any potential cost of those services. Many dealers who are simply web-based will not provide services such as space planning, disposal of unwanted furniture, re-furbishment etc. Most full-service furniture dealers will provide these services, some may be free and some may be chargeable. Most will offer free space planning if they are given a reasonable chance of obtaining the order for the furniture, but few now offer free disposal of unwanted furniture – the cost of disposing of commercial waste is now too high.

Free Space Planning

You need to establish a relationship with you  furniture dealer so that you can be confident that they will propose the best solution to you problem, not just one that suits the dealer himself. Also, you may negotiate a discount on the buk order, but you also need to know that you will get fair pricing when it comes to top-up orders for single desks etc. You probably won’t get the same discount, but you don’t want to pay over the odds either.
It is rare that a buyer places an order simply based on price – the quality of the products and services plays a very important part in the buying decisions.
Sometimes things don’t go exactly to plan, people change their minds, building work can be delayed or the delivered products are not quite as expected. You need an n office furniture dealer who will be able to cope with this type of problem and can find an amicable solution which leaves nobody badly out of pocket or seriously inconvenienced.

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3. Continuity

Finally you will probably want to know that your  furniture dealer has a stable financial base and will be around in the future when you want to add more furniture or carry out new projects. You can do this through a companies house search or by using your usual credit checking agency.