- What is your delivery time for furniture?
- Do you charge for delivery?
- Will you take away my old furniture?
- I have seen your catalogue, is that everything you do?
- What if I order something and there's a problem?
- What if I order something and it's not suitable?
- Where can I see your products?
- Are your products guaranteed?
- Who is CH Workspace?
- Why should I buy from you?
|Q:||What is your delivery time for furniture?|
|A:||All of the products in our main catalogue are available from stock, which means that we can deliver to you in 4 to 5 working days. The delivery times on other products do vary so please contact us for details|
|Q:||Do you charge for delivery?|
|A:||No. The price we quote you includes delivery and full installation. Our experienced fitters will deliver and install the furniture, and remove all packaging etc|
|Q:||Will you take away my old furniture?|
|A:||We can take away your old furniture if we are supplying new, but there may be a disposal charge depending on the quantity involved.|
|Q:||I have seen your catalogue, is that everything you do?|
|A:||No. Our catalogue is comprehensive, but does not show all the products we have on offer. For instance we can supply contract ranges, reproduction furniture, designer products, kitchen equipment, and even decorative plants, real or fake. Tell us what you are after and we will try to get it for you|
|Q:||What if I order something and there's a problem?|
|A:||We will try to remedy it as soon as possible. We have trained fitters delivering products all over the country, and our after-sales service can dispatch replacement products or spare parts within 24 hours.|
|Q:||What if I order something and it's not suitable?|
|A:||Please call us as soon as possible. Due to the nature of the products and the delivery/assembly costs involved we cannot take back any unwanted or incorrectly ordered product unless specifically agreed. However in some circumstances where the product is from stock and is still boxed, we may be able to return it to our main warehouse for a small restocking fee. In the case of specially made products or made to order furniture products we would be unable to take these back or offer a refund, although we would do everything possible to help resolve any problem.|
|Q:||Where can I see your products?|
|A:||A We have a 9,000 square foot showroom at Reigate, Surrey (Junction 8, M25) where most of our products can be tried and tested. We also have a smaller showroom in Central London. Both showrooms are open during normal business hours, and by appointment at other times. Please contact us for further details.|
|Q:||Are your products guaranteed?|
|A:||All of our products are covered by a manufacturers guarantee, which varies with each product (see our catalogue for more details). In addition, we offer a commercial guarantee that we will do our utmost to ensure that we provide you with a professional service.|
|Q:||Who is CH Workspace?|
|A:||We are a small but professional company supplying office furniture and refurbishment solutions to businesses in the UK.
We have over 30 years of design and planning experience and have a practical and extensive knowledge of ergonomics and health and safety issues, which are relevant to your business.
|Q:||Why should I buy from you?|
|A:||We have a wide range of furniture products to suit all budgets, available from stock. We can offer additional value in terms of our design and planning service. We also undertake all forms of office refurbishment work. We can offer advice on health and safety, design, ergonomics, lighting, data/voice cabling, and more. We manufacture special items and bespoke furniture. We are friendly professional people and our prices are very competitive. We have a very large number of satisfied customers.|